Investor Testimonials
We believe we offer a great service and here are just a few examples of property owners who agree with us:
Residential Lets
Mr English, a new property investor, wanted to build a portfolio of properties after selling his business. Mr English purchased a number of apartments that are currently let on a combination of residential lets, corporate lets and serviced apartments. In order to maximise the large investment CityLets York advised on the rental return of each apartment, the potential target market and how to maximise the rental income. Support from CityLets York was also provided by fully furnishing most of the apartments and setting up the block management of a small development.
Mr English commented: “I have been working with CityLets York for the past 15 months. During that time I have purchased 12 apartments and the help and advice they provided has proved invaluable, particularly in the selection of suitable properties. As I live 200 miles from York, I rely completely on CityLets York for the comprehensive management package and running of the properties. I have found City Lets to be truly excellent in the service they provide both for residential and for serviced lettings. They have handled any problems arising from the properties and rental both swiftly and efficiently; I particularly appreciate their proactive approach whereby potential issues are dealt with early. I have found them to be first-rate, professional and absolutely reliable. I thoroughly recommend CityLets York without reservation.”
Jacinta Elliott & Reg Walker of Elliott Walker Consultancy Ltd have well appointed central York apartments that appeal to our professional and corporate clients. Over the years they have rented their properties as a combination of serviced, corporate and residential lets.
Jacinta and Reg say: “We have had our York city centre properties managed by CityLets York for the last 10 years. Our previous experience with letting agents had been patchy at best, with two particularly bad experiences where references clearly had not been followed up properly and we were left with rent owing and properties in a woeful state.
By contrast CityLets York are very thorough in vetting tenants and we have never had a late or missed rental payment. Communication with CityLets York personnel is usually excellent and if and when mistakes occur they are quick to acknowledge and rectify. Our properties are let on either six month assured tenancy, serviced lets for executives, or corporate lets where the client is a major company such as Deloitte. Overall we have no hesitation in recommending CityLets York.”
Tom T, a York investor, has recently purchased 6 properties. His remit was to build a portfolio of properties and invested in unfurnished, small 2-3 bedroom houses in residential areas throughout York to maximise his return.
Tom T stated: “I began using CityLets York about 4 months ago on the recommendation of my son. Everything he said about them I have found to be absolutely true. They are extremely helpful and offer a complete service which is both efficient and effective. Anybody entering the letting market could do no better than to go with CityLets York.”
Mr Beaumont, Property Developer, Stockton-On-Tees invested in York 5 years ago in 3 luxury, fully furnished apartments. Over time they have been a combination of corporate lets, residential and serviced apartments. Mr Beaumont has always re-invested in his properties each time CityLets York has found a new tenant and this attention to detail and interior has enabled us to achieve a maximum rental and a very short void period. Tenants always get the “wow” factor when they walk into his apartments.
Mr Beaumont said: “CityLets York is a first class, highly-recommended agency, providing a courteous, personal service with a team of top quality professional staff.”
Serviced Lets
“We are impressed with the knowledge of the market that the serviced let team have brought to our venture over the last year.” Owner – 54 Centurion Square
“The staff at CityLets York are friendly and approachable and work hard to secure guests for our serviced apartment. They always keep me well informed about potential and confirmed bookings. Payments are always punctual and remittance advices sent regularly. It is a very well run organisation. I would recommend their services.” Owner – 6 Croft Mews
“As we were new to the holiday/corporate let business we chose a company with local experience and expertise. From initial property set-up to marketing, CityLets York guided us through the whole process in a very professional and effective manner. Their commitment and enthusiasm we feel has been key to us achieving better occupancy rates than we anticipated.
In summary, we have been extremely satisfied with the services provided and would have no hesitation in recommending them to any prospective investors.” Owner – 1 Emperors Wharf
“I would like to say thank you to the team at CityLets York for the superb work put into finding prospective clients for my serviced apartment. Your advice and professionalism throughout the process was invaluable and gave me the confidence that I had chosen the best letting agents in York. You have a great team who work well together. I would happily recommend CityLets York.” Owner – 215 Westgate
“Having researched different letting companies, we chose CityLets York. We were informed about the various options and decided it was better to let our property as a serviced apartment. We have not been disappointed. We were guided extremely well as to how to prepare the property for a serviced let. The staff are always extremely friendly and co-operative and keep us fully informed at all times. We receive regular updates on prospective and current clients along with details for future potential lets.
In the period we have been with CityLets York they have been very efficient and have enabled us to feel confident in letting our apartment. We have had high occupancy and look forward to a continued relationship with the company.” Owner – 11 John Walker House
